Return Agent

*** In the context of a job requisition, please revise this text as an external job advertisement ***



Join Our Team as a Car Return Agent - Be the Face of Our Return Process!



Are you passionate about delivering great customer service and ensuring vehicles are well-maintained? We are looking for a dedicated Car Return Agent to join our team, helping customers finalize their rental experience and ensuring our fleet is in top condition.



Key Responsibilities:

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Greet and assist customers with professionalism and confidence when they return their vehicles.
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Check a high volume of vehicles back into the rental fleet daily.
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Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
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Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
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Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
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Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
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Perform additional duties as requested by management to contribute to the success of the branch.



What We're Looking For:

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Strong attention to detail and ability to assess vehicle condition.
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Excellent communication and customer service skills.
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Ability to work efficiently in a fast-paced environment.
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Team player with a proactive attitude to assist wherever needed.



Why Join Us?

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Be part of a dynamic and customer-focused team.
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Play a key role in maintaining the quality and condition of our rental fleet.
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Enjoy opportunities for growth and development within the company.