Media Technician, DCO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. Amazon Web Services (AWS) is growing rapidly, and we are looking for Data Center Media Technicians to join our expanding Infrastructure Operations team. The Media Technician is responsible for conducting sanitization and liquidation of commercial data center equipment. This role requires effective coordination and communications across multiple operations teams. The ideal candidate will be able to quickly and accurately complete tasks related to media sanitization, network device sanitization, inventory tracking, asset life-cycle state changes, as well as physical removal of equipment. You must possess: strong technical aptitude, situational awareness, bias for action, and excellent communication skills. Exceptional candidates will be process improvement minded and possess the ability to expeditiously deploy identified process improvements to the field. This position requires the ability to successfully operate in high pressure, time-sensitive situations while firmly adhering to internal data handling policies.





Key job responsibilities
• Hard drive installation, removal, and destruction; ensuring all media handling policies are followed and updating progress through a web ticketing system. Document daily tasks to ensure business continuity.
• Unpacking/repacking fragile electronics and Relocating/moving of large enterprise equipment
• Basic Networking equipment removal/installation
• Escalating to senior technicians and management as needed/required
• Perform data sanitization on all equipment prior to liquidation or destruction.
• Perform asset life-cycle state changes.
• Perform Process Improvement. Record data on process inefficiencies and risk then work with supporting teams to eliminate or mitigate issues.
• Interact with third party vendors & contractors
• Data Center Operations is a 24x7 team and this position requires work during non-business hours and rotating shifts to meet 24/7 on-call requirements.
• Participate as the data center point of contact for High Severity Events.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

<br/><b>QUALIFICATIONS DE BASE</b><br/>• 1+ years of computer hardware troubleshooting and repair experience<br/>• High school or equivalent diploma<br/><br/><b>QUALIFICATIONS APPRÉCIÉES</b><br/>• Associate's degree or higher in IT-related field or 2+ years of IT-related field job experience.<br/>• Demonstrated progressive career growth in technical environments preferred.<br/>• Familiarity with professional correspondence and writing styles.<br/>• Proven experience managing work and priorities through a ticketing system and direct coordination with Management.<br/>• Experience in root cause identification for basic Hardware issues<br/>• Meet or exceed Amazons Leadership Principles through data driven examples.<br/>• A working understanding of server grade hardware.<br/>• A basic understanding of networking hardware.<br/>• Proven experience in problem solving and addressing customer service-related issues by working with other internal teams toward a shared objective.<br/>• Safely lift and/or move up to 18 kilograms unassisted; participate in group lifts over 18 kilograms or more in tight and elevated spaces.<br/>• Local travel within (Paris, Île-de-France) Region may be required.<br/><br/><br/><br/><br/><br/>Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.<br/><br/>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.