Data Center Operations Technician, (Entry Level)

This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region

Amazon Data Centers takes customer data with the utmost importance, and selected candidates must be able to perform repetitive tasks without variance and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled.

This Entry Level position requires candidates to be a self-starter, highly motivated individual who can adhere to strict processes and be able to perform repetitive tasks with no deviation and demonstrate continuously consistent results. Team Members will be working in multifunctional environment and must be able to communicate and promote cross-team functionality.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
- Manage work and priorities through ticketing system and/or workflows.
- Adhere to security and safety best practices in the data center
- Participate in team meetings for metric analysis and daily/weekly goals achievement
- Basic Networking removal/installation and clearing of configurations.
- Unpacking/repacking fragile electronics
- Perform duties constantly and without deviations unless otherwise instructed
- Updating progress through a web ticketing system
- Reporting of processes and regular status updates
- Work with cross-functional teams on a regular basis to complete routine work
- Contribute to the development of other team members
- Escalating to senior technicians and management as needed/required

* This position also has a physical component requiring the ability to lift & rack equipment up to 40lbs; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

<br/><b>QUALIFICATIONS DE BASE</b><br/>- Understanding of basic computer hardware architecture, and basic knowledge of networking infrastructure (cabling and networking equipment identification)<br/>- Strong Communication Skills<br/>- Fluent English is required for this role.<br/><br/><b>QUALIFICATIONS APPRÉCIÉES</b><br/>- Hardware troubleshooting knowledge<br/>- Knowledge on Data Center industry is advantageous <br/>- Passionate about IT infrastructure and hardware<br/><br/><br/>Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.<br/><br/>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.